Privacy policy

Last updated: July 30, 2026

railsbackpump operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience (the "Services"). railsbackpump is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.

Order and transaction information, including items you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history and transaction details.

Payment information, including payment confirmation and limited payment details needed to process your order. Payment card information is processed by Shopify and/or applicable payment service providers.

Account information, including your username, password, preferences, and account settings, if you create an account.

Communications with us, including information you provide when contacting us for customer support or other inquiries.

Device and usage information, including information about your device, browser, IP address, network connection, and how you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, request support, or otherwise provide information to us.

Automatically through the Services, including through cookies and similar technologies when you visit or use our website.

From Shopify, service providers, payment processors, shipping providers, analytics providers, and other third parties who help us operate the Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide, tailor, and improve the Services, including to process payments, fulfill orders, arrange shipping, process returns or exchanges, manage your account, and provide customer support.

To communicate with you, including responding to inquiries, sending order updates, providing service messages, and maintaining our business relationship with you.

For marketing and advertising, where permitted by law, including sending promotional communications and showing relevant advertisements based on your interactions with the Services.

For security and fraud prevention, including detecting, investigating, or taking action regarding possible fraudulent, illegal, unsafe, or malicious activity.

For legal and compliance purposes, including complying with applicable laws, responding to valid legal requests, enforcing our policies, and protecting our rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and service providers who perform services on our behalf, such as website hosting, payment processing, order fulfillment, shipping, customer support, analytics, IT services, and fraud prevention.

With business and marketing partners to provide advertising and marketing services, where permitted by applicable law.

When you direct us, request us, or otherwise consent to our disclosure of certain information, such as when information is needed to ship products to you.

With our affiliates or within our corporate group, if applicable.

In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

To comply with applicable legal obligations, respond to lawful requests, enforce our terms and policies, and protect or defend the Services, our rights, our users, or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

To learn more about how Shopify uses personal information and any rights you may have, you can visit Shopify's Consumer Privacy Policy at:
https://privacy.shopify.com/en

Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve the Services, remember your preferences, understand how visitors use the website, support security and fraud prevention, and provide marketing or advertising where permitted by law.

You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

Third Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy or security practices, content, accuracy, or reliability of third-party websites. You should review their privacy policies and terms before providing any information to them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided us with personal information, you may contact us using the contact details below to request deletion.

Security and Retention of Your Information

We take reasonable measures to protect personal information. However, no security method is perfect or impenetrable, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right to access or know the personal information we hold about you.

Right to request deletion of personal information we maintain about you.

Right to request correction of inaccurate personal information.

Right to receive a copy of your personal information, where applicable.

Right to opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.

Right to withdraw consent where processing is based on consent, subject to applicable law.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

Managing Communication Preferences

If you receive promotional emails from us, you may opt out by using the unsubscribe option included in those emails, where available. Even if you opt out of promotional messages, we may still send non-promotional communications, such as order updates, account notices, or customer service messages.

Complaints

If you have concerns about how we process your personal information, you may contact us using the contact details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live. Where required by applicable law, we rely on appropriate transfer mechanisms to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any rights available to you, please contact us using the information below.

For the purpose of applicable data protection laws, railsbackpump is the data controller of your personal information.

Legal Representative: GEORGE A RAILSBACK
Email: josejanapff@outlook.com
Phone: +1 954-792-6627
Business Address: 20230 S.W. 50TH STREET, FT. LAUDERDALE, FL 33332